Legal

Terms of Use

Last updated: 2 June 2026

Please read these terms carefully. They explain the rules for using ElevatePay and the rights and responsibilities of both you and us.

1. About these terms

These Terms of Use (“Terms”) form a binding agreement between you and ElevatePay Limited (“ElevatePay”, “we”, “us”). By creating an account or using the app, you agree to these Terms.

2. Eligibility

You must be at least 18 years old and able to enter a binding contract. You agree to provide accurate information and to complete identity verification where required.

3. Your account

  • Keep your login credentials, PIN and device secure.
  • You are responsible for activity on your account.
  • Notify us immediately of any unauthorised access.

4. Using the service

ElevatePay lets you hold balances, transfer money, create virtual cards, pay bills, and buy or sell crypto through licensed partners. You agree not to:

  • Use the service for unlawful, fraudulent or prohibited activity.
  • Circumvent security controls or transaction limits.
  • Provide false information or impersonate others.

5. Fees

Applicable fees are shown clearly before you confirm a transaction. We may update fees with reasonable notice.

6. Crypto services

Digital-asset prices are volatile and crypto services are provided through licensed custodial partners. You are responsible for understanding the risks before transacting.

7. Suspension & termination

We may suspend or close accounts to comply with the law, prevent fraud, or where these Terms are breached. You may close your account at any time, subject to settling outstanding obligations.

8. Limitation of liability

To the maximum extent permitted by law, ElevatePay is not liable for indirect or consequential losses. Nothing in these Terms excludes liability that cannot be excluded by law.

9. Changes to the service

We may modify or discontinue features. We will give notice of material changes to these Terms, and continued use means you accept the updated Terms.

10. Governing law

These Terms are governed by the laws of the Federal Republic of Nigeria.

11. Contact us

Questions about these Terms? Email legal@elevatepay.app.

Questions about this document? Email legal@elevatepay.app.